Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our financial analysis services.
Information We Collect
When you engage with iltorevixa's financial analysis platform, we collect information that helps us provide tailored services to investment professionals. The data we gather falls into several categories, each serving specific purposes in delivering our analytical tools.
- Account Information: Your name, professional email address, company details, and contact information when you register for our services
- Financial Data: Investment portfolios, market preferences, and analytical parameters you input for custom reports
- Usage Analytics: How you interact with our platform, which features you access most, and time spent on different analysis tools
- Communication Records: Emails, support tickets, and feedback you provide to help us improve our services
- Technical Information: IP address, browser type, device information, and login timestamps for security purposes
We never collect personal financial account passwords or direct banking credentials. All financial data you share is strictly for analytical purposes and remains under your control.
How We Use Your Information
Your information enables us to deliver sophisticated financial analysis tools while maintaining the highest standards of professional service. We use collected data for legitimate business purposes that directly benefit your investment decision-making process.
- Generating personalized investment analysis reports and market insights
- Providing customer support and responding to your inquiries promptly
- Improving our analytical algorithms and platform functionality
- Sending relevant market updates and platform notifications
- Ensuring platform security and preventing unauthorized access
- Complying with Australian financial services regulations and legal requirements
We process your data based on legitimate business interests, contractual necessity, and your explicit consent where required. You can withdraw consent at any time through your account settings or by contacting our privacy team.
Information Sharing and Disclosure
iltorevixa operates with strict data sharing principles. We don't sell your personal information to third parties, and we limit data sharing to essential business operations and legal requirements.
- Service Providers: Trusted third-party vendors who help us deliver our platform, including cloud storage, analytics tools, and customer support systems
- Legal Requirements: Government agencies or courts when required by Australian law, regulatory compliance, or valid legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards
- Professional Partners: With your explicit consent, we may share relevant analysis with your designated financial advisors or investment partners
All third-party service providers sign strict confidentiality agreements and must maintain the same level of data protection we provide. We regularly audit these relationships to ensure compliance.
Your Rights and Choices
Under Australian Privacy Principles and other applicable laws, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and transparent.
- Access: Request a copy of all personal information we hold about you, delivered within 30 days
- Correction: Update or correct any inaccurate information in your profile or account settings
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements
- Portability: Receive your data in a structured, machine-readable format for transfer to other services
- Restriction: Limit how we process your information while maintaining essential service functionality
- Opt-out: Unsubscribe from marketing communications while continuing to receive service-related messages
To exercise any of these rights, contact our Privacy Officer at help@iltorevixa.com. We'll respond within 30 days and guide you through the process step by step.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security measures that meet or exceed industry standards for financial services platforms.
- 256-bit SSL encryption for all data transmission and storage
- Multi-factor authentication for account access and sensitive operations
- Regular security audits and penetration testing by independent firms
- Encrypted databases with restricted access controls and audit logging
- Employee security training and background checks for all staff with data access
- Incident response procedures with immediate notification protocols
While we maintain robust security measures, we also recommend that you use strong, unique passwords and keep your login credentials confidential. Never share your account access with unauthorized individuals.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods are based on the type of data and its intended use.
- Account Information: Maintained while your account is active, plus 7 years after account closure for regulatory compliance
- Financial Analysis Data: Retained for 5 years to support ongoing research and platform improvements
- Communication Records: Kept for 3 years for customer service quality and legal protection
- Usage Analytics: Aggregated data retained indefinitely, individual data deleted after 2 years
- Security Logs: Maintained for 1 year for security monitoring and incident investigation
When data reaches its retention limit, we securely delete it using industry-standard data destruction methods. You can request earlier deletion of specific data types, though this may affect our ability to provide certain services.
International Data Transfers
iltorevixa operates primarily within Australia, but some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards protect your information.
- Standard contractual clauses approved by Australian privacy regulators
- Adequacy decisions recognizing equivalent privacy protection in destination countries
- Explicit consent for transfers to countries without adequate protection
- Regular monitoring of international privacy law changes affecting our operations
We maintain a current list of countries where your data may be processed and can provide this information upon request. Our goal is to minimize international transfers while maintaining platform performance.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. We believe in transparent cookie practices that give you meaningful control.
- Essential Cookies: Required for platform functionality, security, and maintaining your session
- Analytics Cookies: Help us understand how you use our platform to make improvements
- Preference Cookies: Remember your settings, dashboard layout, and notification preferences
- Third-party Cookies: Limited use for integrated services like customer support and payment processing
You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect platform functionality, but core features will remain accessible.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Significant changes will be communicated clearly and in advance.
When we make material changes, we'll notify you via email and display a prominent notice on our platform. You'll have the opportunity to review changes and understand how they affect your privacy rights before they take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.
Privacy Questions or Concerns?
Address: 23-25 Mitchell St, Bendigo VIC 3550, Australia
Email: help@iltorevixa.com
Phone: +61409644291
We're committed to addressing your privacy questions promptly and transparently. Our Privacy Officer is available to discuss any concerns about how we handle your personal information.